Modus Healthcare

Healthcare Enterprise Business Transformation

​Empowering the ​​​​Healthcare industry with tailored consultancy solutions for sustainable growth.

How Modus healthcare works

Modus Business Transformation & Core Modules

Building, Driving and Sustaining your Business Transformation and embedding a 'Transformation As Usual' platform.
#1 Core module
Strategy Management Modeller

Creating a dynamic business model that addresses evolving healthcare needs.

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#2 Core module
The Value Chain Modeler

Modelling healthcare value chains to enhance efficiency and patient care.

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#3 Core module
The Operating Model Workbench

Managing operating models for real-time improvements in healthcare delivery.

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#4 Core module
The Portfolio Management Workbench

Leveraging transformation assets to accelerate healthcare innovation.

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#5 Core module
The Change Management Workbench

Facilitating organizational change management for smoother healthcare transitions.

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#6 Core module
The Organizational Development Workbench

Connecting healthcare teams through an integrated engagement hub for collaboration.

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Modus ETP

Empowering Transformation with Modus ETP's Core Components, integrated tools designed to enhance strategic alignment, operational efficiency, and sustainable change management across complex, multi-layered enterprises.

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#1 Core module

Business Model Management

From vision to victory
  • Business Model Management:
    Design, implement, and refine business models that drive success.
  • Business Transformation Survey:
    Regularly assess your organization’s readiness for change and identify areas for improvement.
  • Transformation Strategy Hub:
    Develop and execute comprehensive transformation strategies that align with your business goals.
  • Operational Efficiency:
    Streamlining workflows and optimizing resource allocation can significantly reduce operational inefficiencies, leading to better patient care and cost savings​​.
  • Enhanced Decision-Making:
    A structured business model helps in making data-driven decisions, aligning healthcare operations with patient outcomes, regulatory compliance, and cost management​.
  • Improved Service Delivery:
    Managing the business model ensures that  services are aligned with patient needs, leading to improved care quality, patient satisfaction, and the potential for personalized care​.
  • Comprehensive Analysis:
    Evaluate your current and future business models, considering key aspects such as markets, customers, products, and services.
  • Strategic Alignment:
    Align your business models with strategic goals to ensure every operational decision supports your overarching vision.
  • Adaptability:   
    Quickly adapt to market changes, regulatory shifts, and emerging trends, ensuring your healthcare enterprise remains competitive  and compliant.
  • Enhanced Decision-Making:
    Utilize data-driven insights to make informed decisions, minimizing risks and maximizing opportunities.
  • Transformation Readiness:
    Prepare your organization for transformative initiatives by identifying potential areas for improvement and innovation.
  • Stakeholder Engagement:
    Facilitate collaboration and communication  across departments, ensuring all stakeholders are aligned and engaged in the transformation process.
  • Sustainability:
    Embed sustainable practices within your business models, promoting long-term growth and resilience.
#2 Core module

The Value Chain Modeler

Visualize and Adapt for Growth
  • Value Chain Analysis:
    In-depth analysis of each component of your value chain to optimize performance.
  • Value Chain Surveys:
    Collect valuable insights from stakeholders to inform strategic decisions.
  • Target Operating Model:
    Develop and implement a target operating model that aligns with your business objectives.
  • Improved Patient Care:
    By optimizing each step in the healthcare value chain, from patient intake to post-treatment care, providers can ensure better coordination, reducing delays and improving overall patient outcomes​.
  • Cost Reduction:
    Streamlining processes within the value chain helps to eliminate inefficiencies, reducing unnecessary tests, procedures, and administrative costs while maintaining high-quality care​.
  • Enhanced Collaboration:
    Value chain management fosters better collaboration between different departments (clinical, administrative, and supply chain), ensuring that resources are allocated effectively and patient care is seamless​​.
  • Comprehensive Understanding:
    Gain a holistic view of your entire business model and its touch points across the end-to-end value chain.
  • Enhanced Articulation:
    Clearly articulate and illustrate each component of  your value chain, ensuring all stakeholders understand the operational flow.
  • Strategic Planning:
    Develop detailed plans for business growth by identifying key areas for improvement and innovation.
  • Operational Efficiency:
    Streamline processes to enhance efficiency, reduce costs, and improve patient care outcomes.
  • Targeted Surveys:
    Conduct value chain surveys to gather insights and feedback, enabling data-driven decision-making.
  • Alignment with Goals:
    Ensure your value chain aligns with your strategic goals and supports your target operating model.
  • Continuous Improvement:
    Regularly evaluate and adapt your value chain to stay ahead of industry trends and regulatory changes.
#3 Core module

The Operating Model

Drive Grocery Innovation and Change
  • TOM and Operating Model Design:
    Create and manage target operating models tailored to your strategic objectives.
  • Operating Model Components:
    Define and integrate essential components of your operating model.
  • Product and Services Value System Design:
    Design systems that enhance the value of your products and services.
  • Customer Experience Design (CX):
    Focus on patient-centric approaches to improve customer experiences.
  • Business Role and Skill-Based Design:
    Develop roles and skills that align with your operational needs.
  • Process Support Office:
    Provide support and governance for all operational processes.
  • Better Patient Outcomes:
    Aligns care activities with healthcare goals for  timely, effective interventions.
  • Agility:
    Enables quick adaptation to regulatory, technological, or patient care changes.
  • Cost Control:
    Integrates financial management with service delivery, balancing costs and quality care.
  • Enhanced Efficiency:
    Streamlines patient care, administrative tasks, and resource management, improving overall coordination.
  • Comprehensive Organization:
    Define, capture, and visualize all operational processes and activities within your healthcare organization.
  • Living Process Knowledge Hub:
    Maintain a dynamic 'Ways Of Working Centre Of Excellence' to continuously update and share best practices.
  • Adaptability:
    Quickly adapt to industry changes and regulatory requirements, ensuring compliance and efficiency.
  • Enhanced Training:
    Use multiple operating models as ongoing training  guides to up-skill your workforce and maintain high standards.
  • Improved Customer Experience:
    Design and implement strategies that enhance patient care and satisfaction.
  • Strategic Alignment:
    Ensure your operations align with business goals and patient needs, driving overall success.
  • Efficiency and Excellence:
    Streamline processes and eliminate inefficiencies, leading to improved service delivery and operational excellence.
#4 Core module

The Transformation Assets & Portfolio Module

Organize and Sustain Organizational Success
  • Portfolio Management Office:
    Oversee and manage your entire transformation portfolio.
  • Pillar/Initiative Management Office:
    Focus on specific pillars or initiatives within your transformation strategy.
  • Program Management Office:
    Manage large-scale transformation programs with precision.
  • Project Management Office:
    Ensure successful delivery of individual projects.
  • Project Support Office (or Virtual PMO):
    Provide support and governance for project execution.
  • Streamlined Processes:
    Pre-built templates and methodologies accelerate transformation efforts.
  • Improved Decision-Making:
    Access to data and tools helps in making informed, strategic decisions.
  • Streamlined Processes:
    Pre-built templates and methodologies accelerate transformation efforts.
  • Comprehensive Library:
    Access a vast library of pre-defined templates and methods to streamline your transformation process.
  • Centralized Management:
    Manage all aspects of your transformation from a single, centralized platform.
  • Efficient Execution:
    Ensure seamless execution of transformation initiatives with robust planning and management tools.
  • Enhanced Collaboration:
    Foster collaboration across teams with connected transformation assets and integrated management offices.
  • Improved Visibility:
    Gain real-time visibility into all transformation activities, enabling informed decision-making and timely adjustments.
  • Risk Mitigation:
    Identify and mitigate risks early through comprehensive analysis and management practices.

click here to explore our industry-specific assets

#5 Core module

The Change & Development  Management

Prepare, Lead and Thrive
  • Change Management Office:
    Oversee and manage all change initiatives.
  • Comms Management Office:
    Ensure effective communication throughout the change process.
  • Organizational Design Management Office:
    Design and manage organizational structures to support transformation.
  • Leadership Development Practices:
    Develop leaders who can drive and sustain change.
  • Change Workbench:
    Access tools and resources to facilitate change management.
  • Adoption and Course Correct:
    Monitor adoption rates and make necessary adjustments.
  • Training and Launch Academy:
    Provide training and support to ensure successful implementation.
  • Full Adoption of Change:  
    Ensure complete adoption of transformation initiatives across your organization.
  • Engaged Workforce:
    Engage employees and build organizational structures that support change.
  • Skill Development:
    Develop pathways and skills tailored to individual roles and resources.
  • Leadership Growth:
    Foster leadership development to guide and sustain change efforts.
  • Full Adoption:
    Ensure complete adoption of transformation  initiatives across your organization.
  • Engaged workforce:
    Engage employees and build organizational structures that support change.
  • Skill Development:
    Develop pathways and skills tailored to individual roles and resources.
  • Leadership Growth:
    Foster leadership development to guide and sustain change efforts.
  • Continuous Improvement:
    Utilize tools to adopt changes and course-correct as needed.
  • Skill Development:
    Manage communications to ensure all  stakeholders are informed and aligned.
  • Training and Support:
    Provide comprehensive training and support through  the Launch Academy.
  • Unite and thrive with the Organizational Change Management module, empowering your healthcare enterprise to fully embrace and sustain transformational change.
#6 Core module

The Engagement Hub

Connect, Share, and Guide
  • Centralize Transformation Comms:
    Streamline and manage all communication related to transformation.
  • Latest News:
    Provide real-time updates and news to keep everyone informed.
  • Poll Surveys:
    Conduct surveys to collect valuable feedback and insights.
  • Transformation Team Areas:
    Designated spaces for transformation teams to collaborate.
  • Business Team Areas:
    Separate areas for business teams to coordinate and  share updates.
  • Calendar Roadmaps:
    Integrated roadmaps to visualize transformation timelines.
  • Language Capability:
    Support communication in multiple languages for diverse teams.
  • Transformation and Change Alerting:
    Receive timely alerts to stay informed of important changes.
  • Centralized Access:
    Provides a unified platform for all healthcare  stakeholders to access transformation updates.
  • Improved Collaboration:
    Enhances teamwork and communication across  departments and locations.
  • Real-Time Updates:
    Ensures timely information sharing for smoother project execution.
  • Boosted Engagement:
    Keeps staff and partners informed, increasing involvement in transformation efforts.
  • Centralized Communications:
    Manage all transformation communications from a single platform, ensuring consistent and clear messaging.
  • Latest News Updates:
    Keep your team informed with the latest news and updates related to the transformation.
  • Interactive Poll Surveys:
    Gather feedback and insights through regular poll surveys to inform decision-making.
  • Dedicated Team Areas:
    Create specific areas for transformation and business teams to collaborate and share information.
  • Comprehensive Calendar Roadmaps:
    Visualize and track key milestones and deadlines with integrated calendar roadmaps.
  • Multilingual Support:
    Facilitate effective communication across diverse teams with language capability features.
  • Real-Time Alerts:
    Stay ahead with transformation and change alerts, ensuring timely responses to critical developments.

Unlock Business Transformation through our Transformation Intelligence Framework

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